- Provide support to agents, partners, tie-ups in issue resolutions on all phases of remittance fulfillment
- Record and safe-keep documents of remittance transactions considering compliance requirements
- Coordinate with clients on relevant and critical updates on their transactions and other concerns
- Assist in the formulation and implementation of company policies and procedures on customer servicing
- Backroom Operations support
- Backroom CS/Teller Function tasks
- Sales and Marketing support
- Compliance and Governance
- Prepares and submits truthful, accurate, complete and timely reports on assigned accounts whenever required (weekly, monthly, quarterly and annually) including analysis and recommendations.
- Performs various admin-related works, and submits corresponding documents to ensure compliance with office administration like HRD and Finance.
- Contributes to teamwork and a work environment conducive to the pursuit of work excellence. Ensures the proper use and maintenance of company assets and equipment by doing periodic checkups.
- Observes established safety and health standard procedures or regulations in carrying out duties and responsibilities.
- Performs other job-related duties that may be assigned by superior from time to time.
- Perform all other duties as assigned.
The positions listed are up for grabs. If you're interested, please send your resume to firstname.lastname@example.org with subject heading "Job Application - <Position>, <Last Name>, <First Name>". Kindly include an introduction/cover letter in your e-mail.